To ensure the security in compliance with the requirements and regulations of local authorities, we propose during their stay at Timeout, you must comply with these following rules:
- Please present individual documents at the Front Desk. For foreign visitors: passports are required and visa is not expired, while for Vietnamese visitors: identity card or other equivalent documents are required.
- Reception would like to keep guests’ individual documents during the stay. If guests would like to retrieve those documents and continually stay, we will charge for room rate and other services by each day in advance.
- Check-in time is 2pm, check-out time is 12pm, with restrictive in-out time is from 10pm-7am.
- It’s strictly forbidden to carry weapons, poisonous, flammable or explosive substances into the property.
- Strictly prohibit all forms of gambling, drug use in Timeout Island. According to the Laws of Vietnam, visitors are completely responsible for violent behaviors.
- Prohibit cooking or ironing inside and outside of the Bungalow. Designated BBQ and firepit areas are only place to be allowed.
- Smoking is not allowed except the clubhouse area.
- Please lock the doors. Guests will have responsibility for the lost of the keys in the room (200.000 VND/ case).
- Please keep all valuables by yourself, especially in the lockable cabinet. We will not responsible for the loss of those ones if you don’t ask us to keep at reception.
- It’s a private Glamping, guest’s friends are not allowed in Timeout.
- It’s appreciated to use services or electronic devices based on the guidelines.
- It’s strictly forbidden to bring pets in the tent.
- Please don’t throw toilet papers and garbage into sanitary equipment.
- Visitors should not turn on the radio, music or film with very high volume so that not disturb other visitors.
- It’s banned to move assets out of the room without any permission of the Management. If any room assets are lost or damaged, we must charge 100 percent of price.
- Food and beverage from outside the Glamping area are not allowed to bring to Timeout, especially in the room.
- Any guest participating in any boating or water activity must wear life jacket at your own safety.
- If you have kids, please pay attention when they are walking around all the Glamping area.
- Swimming pool opens from 7:00 – 21:00.
- Complimentary breakfast with daily menu is served at the designated time 7:00-9:30.